They were able to send someone out the very day I called.
Very punctual and polite, he very thoroughly snaked the line and inspected it with a camera.
It turned out to be clear and more likely a malfunctioning, dying pump (they usually just go dead on me, so this was all new pump behavior to me).
I’m very glad to have a clogged line ruled out, as there are a lot of tree roots in the yard and it’s never been inspected. I didn’t know if replacing the pump yet again would just be wasted $ if it was a problem with the line, and it sure did seem that way to others who tested the pump. A real weight off not to have to worry about that again for a long time, and the advice about the pump is greatly appreciated. This has been a hassle to troubleshoot, since the problem is so intermittent.
I also like that they have clear pricing, and it seemed very fair, considering all the equipment he brought along and his expertise.
I will recommend this service to others, for sure, he was a very knowledgable and honest person. I don’t know if he’d want me to post his full name on the internet, but if his company wants to give him some recognition for his excellent work, his initials are P.A.

Wonderful company! They came on time, clear my shower drain and the cost was straight forward. It was a pleasure dealing with them!

Pro Drain - IS THE BEST! Our sewer pipe kept backing up no matter what we did. We were able to make an appointment for the next day with Pro Drain. We also needed a sewer scope to present to the city. Kyle came out right on time and took care of everything. He answered all our questions; he was professional and friendly. The paperwork and video scope came back to us the same day along with a very detailed description of the work that was provided. The price was more than reasonable for all the work that Kyle did and how quickly it was done.
We highly recommend them!